Previous incidents

September 2023
No incidents reported
August 2023
Aug 14, 2023
1 incident

Subgraph Maintenance


Resolved Aug 14 at 07:00pm NZST

On August 14, all hosted service subgraphs will experience 30-60 minutes of downtime, during database maintenance set to begin between 07:00 and 13:00 UTC.

See the status here.

During this downtime, most vesting balances won't be showing correctly. In case you want to claim certain tokens, you can interact with the claim method directly with the contract using the blockexplorer (Etherscan, Arbiscan, Polygonscan, Bscscan, etc.)

July 2023
Jul 02, 2023
1 incident

Indexing issues with Ethereum Mainnet subgraph


Resolved Jul 02 at 05:53pm NZST

We identified the issue and made an update in our subgraph. It should be resolved.

1 previous update